Published On: January 31st, 2026Tags: , ,

About the Author: Rich Ortiz, PT, DPT

Dr. Rich Ortiz, PT, DPT is a MovementX physical therapist and personal trainer in Washington, D.C. and Arlington, Virginia. His specialties include post-surgical recovery, sports rehab, and orthopedics.

100% Human-Written Content

If you’re anything like my other patients: you’re busy, you’re stressed, and you’re tired of pain slowing you down. I see this often, and I’m here to help.

Many of my patients and people in DC want to move better, feel stronger, and stay active. They crave resilience so they aren’t burdened to move. But they also have full calendars, demanding jobs, families and pets, and very little extra time. Traditional physical therapy often doesn’t fit into that type of life, often requiring 2-3 sessions a week for 12+ weeks.

That is where concierge physical therapy comes in.

Here’s what concierge physical therapy is, why it works so well for busy professionals in DC, and why I choose to practice this way through MovementX.

Rich Ortiz, PT, DPT standing arm in arm with 3 other MovementX team members in front of a branded backdrop at a community event in Washington D.C.

Questioning Traditional Physical Therapy

Long before I became a physical therapist, I observed at a local clinic when I was in high school (circa 2010). This is where my passion for this profession started. I wanted to support people returning to their previous life before pain, injury, and dysfunction. I yearned for time to listen, think, and build plans that actually made sense for each person

But over the years with thousands of hours spent in the clinic (in undergrad and throughout PT school) I came to understand that the system makes it hard.

Here’s why.

Insurance often decides:

  • How long your visits are
  • How many visits you get
  • What can and cannot be done

That means care is sometimes based on rules decided by non-clinicians, and instead by checkboxes to appease shareholders. Not on what makes the most sense for you.

In my opinion, good healthcare arises from three axioms:

  1. Gather the best research and evidence
  2. Apply the clinician’s experience
  3. Orient around patient’s values, goals, and expectations

That balance is hard to maintain when visits are short, providers are rushed, and documentation matters more than conversation and treatment itself.

Questions that ran through my mind were: “What if physical therapy worked around the person instead of the system?” And subsequently, “How can I provide high value patient-centered care that will truly make a difference?”

What is Concierge Physical Therapy?

Concierge physical therapy removes many of the barriers that slow care down.

Instead of going to a crowded clinic, we meet you where you are. That might be in your DC home. It might be in your gym like Connection Wellness Center (in Virginia). It might be at your workplace, or virtually via phone or video call when appropriate.

More importantly, it changes how care feels.

Concierge physical therapy at MovementX includes:

  • More one-on-one time with your physical therapist
  • No double booking or bouncing between patients
  • Longer sessions focused on your goals
  • Clear pricing without insurance surprises
  • Flexible scheduling that fits real life

In a concierge model, you’re not just another appointment. You are the center of your PTs universe, and we operate in your orbit.

Rich Ortiz, PT, DPT kneeling next to a patient while coaching her during a treatment session in the patient's home gym in Washington, D.C.

Why Concierge Physical Therapy Works for Busy Professionals in DC

In my experience, I’ve noticed DC professionals are driven to achieve, capable of performing, and used to solving problems beyond the regular demands of life. But when pain shows up, the healthcare system can feel confusing and slow, often causing stress and delaying care.

Concierge physical therapy works because it matches how busy people actually live. And it does this by:

Respecting Your Time

Instead of sitting in traffic, waiting for the PT to come back to you between other patients, or being rushed through your exercises, your sessions will be comprehensive: while being as efficient with your time and as effective for your goals as possible.

Giving You Real One-On-One Care

Your physical therapist is with you the entire time. No aides. No handoffs. No distractions.

Extending Care Beyond the Session

Support does not stop when the session ends. I often email or text my patients to check in, reviewing technique videos, or updating a prescriptive exercise program between visits when appropriate. That extra contact often makes the biggest difference and really helps push the needle forward.

Building Plans of Care Around Your Life

Travel, meetings, workouts, kids, stress, sleep. All of it matters. Care adapts to your life, not insurance policies and clinical quotas.

Why I Choose to Do This Work Through MovementX

Concierge care alone is not enough. How care is delivered matters just as much as the model itself.

MovementX is built on a simple idea: Better care happens when providers are empowered to do the right thing.

The MovementX philosophy isn’t about shortcuts or trends. It’s about values we’ve set for ourselves to be the absolute best physical therapist in DC and beyond.

At MovementX, care is guided by:

  • Empathy for our patients
  • Purpose and passion for the craft
  • Continuous improvement
  • Strong community and collaboration

That means decisions are made based on people, not clinical constraints.

It also means care is:

  • Personalized instead of generic
  • Convenient instead of complicated
  • Thoughtful instead of rushed

MovementX exists because both patients and providers wanted something better. It’s a system that prioritizes care that feels human (again).

Rich Ortiz, PT, DPT sitting on a stool in a private treatment room smiling and talking with a patient who is sitting on a treatment table during an initial consultation in Washington, D.C.

What This Looks Like for You as a Patient

Working with a concierge physical therapist, like myself, through MovementX often feels different right away.

You may notice:

  • You feel heard and understood
  • Your plan makes sense for you
  • You know what things cost upfront
  • You can ask questions without feeling rushed out of the clinic
  • Your care evolves as you improve or as life demands it

The goal is not just “less pain”. The goal is confidence, momentum, and to trust in your body again with a provider that’s in your corner to guide you and celebrate with you every step of the way.

Is Concierge Physical Therapy Right for You?

Concierge physical therapy is a great fit if:

  • Your time is limited and valuable
  • You want proactive, not reactive care
  • You are tired of being rushed or feeling overlooked
  • You value quality, clarity, and consistency
  • You want care that fits into your life, not the other way around

It is not about being fancy. It is about being effective.

I avoided traditional therapy because I knew care could be better when it wasn’t restricted by unnecessary burdens by a broken system.

Concierge physical therapy allows clinicians to practice the way we were trained to practice. It allows patients to receive care the way everyone deserves including you.

Through MovementX, that vision becomes real.

If you’re a busy professional in DC and want care that respects your time, your goals, and your life, this model may be exactly what you have been looking for.

If you have questions feel free to reach out on Instagram or connect with me through the MovementX platform (it’s free to sign-up, and you can connect with me via my provider profile here).

About the Author

Rich Ortiz MovementX Physical Therapist in Arlington Virginia Headshot

Dr. Rich Ortiz, PT, DPT is a physical therapist and health & fitness coach with MovementX in Washington, D.C. He is known for his personalized, convenient, and top-notch approach to care. Rich is also holds certifications in CrossFit Level 3, Precision Nutrition Level 1, and CHEK Institute Level 1 Holistic Lifestyle Coach. He is also committed to serving the Deaf Community here in Washington, D.C.

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