FAQs Archive

Q: Can I use my Health Savings Account (HSA) or Flex Spending Account (FSA)?

Yes! You can use either your Health Savings Account (HSA) or Flexible Spending Account (FSA) to pay for physical therapy with MovementX. Simply add your HSA/FSA card as your payment method when booking your session. You can also submit your receipts for reimbursement. FSA funds typically expire at the end of the year, so don’t let them go to waste! Have questions? Contact us at (202) 681-1474 or info@movement-x.com .

Q: Can I use my insurance to pay for care with MovementX?

Yes! You can use your out-of-network insurance benefits to get reimbursed for care with MovementX. Our mobile concierge model gives us the freedom to provide 1-on-1, high-quality care without insurance restrictions, ensuring your treatment plan is based entirely on your needs— not productivity quotas. How MovementX helps you maximize your benefits: We verify your insurance benefits upfront for total cost transparency. We assist with invoice submission to help you maximize insurance reimbursement. No surprise bills—ever. Our rates are often more cost-effective than in-network cash rates applied to your deductible. We accept HSAs, FSAs, Personal Injury Protection (PIP), motor vehicle accident insurance, and worker’s compensation. Have questions about your coverage? Click here to learn more or contact us at (202) 681-1474 or info@movement-x.com .

Q: Do you accept Motor Vehicle Accident coverage or Personal Injury coverage?

Yes! We have physical therapists who specialize in whiplash, acute injuries after car accident, post-operative care, and slips, trips, and falls personal injury cases. The convenience of our mobile model makes MovementX a perfect option for you. If you are interested in using your PIP for care, please contact us at accounts@movement-x.com or call (971) 361-9442 to begin your case

Q: How much does care with MovementX cost?

At MovementX, we believe in full transparency —no surprise bills, no hidden fees, and no confusion. Our hourly rates range from $150–$200, varying slightly by region, specialty, and provider. Unlike traditional clinics, our 1-on-1 concierge care ensures you receive personalized, high-quality treatment without insurance restrictions. Ways to Make Care More Affordable: Use your HSA/FSA for payment. Get reimbursed through out-of-network insurance benefits. Ask your provider about bundle package discount rates. We are committed to delivering exceptional care, and if you’re not satisfied, we offer a money-back guarantee if you are not satisfied within a week after your first session. Have questions? Contact us at (202) 681-1474 or info@movement-x.com .

Q: What type of patients are seen?

MovementX providers see a wide variety of clientele. As a MovementX provider, you are free to treat a variety of patient populations or focus on a specific niche. If you know someone who is looking to move their best so they can live their best, then they are a fit for MovementX. We have physical therapists who specialize in orthopedics, sports, neurological conditions, women’s and pelvic health, vestibular conditions, fitness, and strength and conditioning, and more. We also have high level personal trainers who help progress our clients through the MovementX continuum to ongoing wellness. Visit our services page to learn more about the MovementX continuum.

Q: Who are your Physical Therapists?

Our providers are a diverse group of dreamers and doers, busy professionals and stay at home moms. They are fitness junkies and data geeks. But what do they all have in common? All our providers were tired of the care they could provide in the clinic and joined our team to empower the way healthcare is delivered. We take pride in our MovementX providers because we know that they are ready to go above and beyond for you. They expect more out of themselves and the healthcare system and are pioneering a new model of care, all with you in mind. Our providers go through an application process, interviews, ongoing background checks and are held to a 5-star review standard. We have providers across the country who are specialists in a variety of treatment techniques. If you already have a provider you would like to get started with, register here and select "I know a provider I'd like to book with." If you don't yet have a provider and would like us to match you with someone, register here and select "I'm looking for a provider to book with" and a member of our team will reach out to you immediately.

Q: Are sessions one-on-one?

We've all heard the horror stories of physicians burried with their heads in their laptops or patients only seeing their PT every few visits. Our sessions are more than one on one...they are lazer focused on the only thing that matters. You! We never hand off your care to aids or assistants and we don’t have other patients lined up in the waiting room demanding our time. Without the restrictions on care that come from working with insurance companies, we see ¼ the number of patients in one week than traditional clinics. This means we have even more time and energy to dedicate to you. For those who are interested we also have the opportunity to host group classes or 2 on 1 sessions for those with similar conditions and goals. Ask your provider about options!

Q: Do I need a referral from my doctor to start PT?

No, you do not need a doctor’s referral to start physical therapy with MovementX. In all U.S. states, you can see a physical therapist directly when you have pain or an injury. Research shows that starting physical therapy early leads to better outcomes, so don’t wait—contact us today to schedule your evaluation. Some states require a referral after a certain period of treatment, and some insurance companies require a referral for reimbursement. If you’re unsure about your specific situation, contact us at (202) 681-1474 or info@movement-x.com , and we’ll verify for you.

Q: Do you work with my other doctors?

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